Effective Date: 29/09/2026

At O2Stay, we respect your privacy and want you to understand how information may be collected, used, and shared when you visit or interact with www.o2stay.com.

This Privacy Policy explains our approach to personal information and applies to visitors and users of our website.

Important: This policy is designed as a general privacy-policy framework for O2Stay. Its final legal applicability depends on the services, cookies, analytics tools, advertising networks, affiliate platforms, payment providers, and other third-party services actually used on the website.

1. Introduction and Scope

This Privacy Policy applies to O2Stay and governs how information is handled when you access or use www.o2stay.com, including its articles, travel guides, recommendations, forms, and other website features.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

We may update this policy from time to time. The latest version will always be published on this page.

2. Information We Collect

Depending on how you use O2Stay, we may collect different types of information.

Information You Provide Directly

You may voluntarily provide information when you contact us, subscribe to communications, submit a form, or otherwise interact with the website.

This information may include:

• Name
• Email address
• Contact information
• Information contained in messages you send to us
• Preferences or other information you choose to provide

If O2Stay directly processes payments in the future, payment information may also be collected or processed. Where possible, payment processing may be handled by specialized third-party payment providers rather than stored directly by O2Stay.

Information Collected Automatically

When you visit O2Stay, certain technical information may be collected automatically, depending on the tools and services enabled on the website.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate geographic location
• Pages visited
• Referring website
• Date and time of visits
• Website interaction data
• Cookies and similar technologies
• Analytics and performance information

We use this information primarily to understand how visitors use the website, maintain website functionality, improve content, and protect the website.

3. How We Use Your Information

We may use information collected through O2Stay for purposes including:

• Providing and maintaining our website
• Responding to questions and requests
• Sending communications you have requested
• Improving our articles, travel guides, and services
• Understanding website traffic and visitor behavior
• Personalizing content and website experiences
• Measuring the effectiveness of marketing and advertising
• Managing affiliate relationships
• Detecting fraud, abuse, or security issues
• Maintaining website security
• Complying with applicable legal obligations
• Establishing, exercising, or defending legal claims

We will seek to use personal information only for legitimate and appropriate purposes and in accordance with applicable privacy laws.

4. Cookies and Tracking Technologies

O2Stay may use cookies, pixels, tags, scripts, and similar technologies.

Cookies are small files stored on your device that can help websites remember information and understand how visitors use them.

Depending on how the website is configured, cookies may include the following categories:

Necessary Cookies

These cookies may be required for the website to function properly.

They can support functions such as security, page navigation, session management, and basic website functionality.

Performance and Analytics Cookies

These cookies help us understand how visitors use O2Stay.

For example, they may provide information about page views, traffic sources, visitor interactions, and website performance.

Functionality Cookies

These cookies may remember choices or preferences to provide a more convenient website experience.

Advertising and Affiliate Cookies

Advertising, affiliate, or marketing partners may use cookies or similar technologies to measure campaigns, attribute referrals, personalize advertising, or determine whether a visitor completed a qualifying action after clicking a link.

Managing Cookies

Depending on your location and applicable law, you may be able to manage or reject certain cookies through our cookie-consent tools.

You can also manage cookies through your browser settings. Blocking or deleting cookies may affect some website functionality.

Where legally required, O2Stay will seek appropriate consent before placing non-essential cookies or similar tracking technologies on your device.

5. Third-Party Services and Sharing

O2Stay may work with third-party service providers that help operate, analyze, advertise, or improve the website.

Depending on the services actually used, these may include:

Booking and Travel Platforms

Affiliate and booking partners may receive information necessary to attribute referrals, process bookings, provide requested services, or measure transactions.

Examples may include hotel, flight, tour, activity, transportation, or other travel-booking platforms.

Analytics Providers

Analytics providers may process technical and usage information to help us understand website traffic and improve our website.

Advertising and Marketing Partners

Advertising partners may use cookies or similar technologies to measure advertising performance and, where permitted, provide relevant advertising.

Website and Hosting Providers

Hosting, security, content-delivery, email, and technical service providers may process information as necessary to operate and protect O2Stay.

Legal and Regulatory Disclosures

We may disclose information where reasonably necessary to comply with applicable laws, legal processes, court orders, government requests, or to protect the rights, safety, and security of O2Stay, our users, or others.

We do not sell your personal information simply because you visit O2Stay.

However, certain privacy laws, including California privacy laws, may define activities such as targeted advertising, analytics, or sharing through advertising technologies differently from other jurisdictions. Where such laws apply, we will provide applicable rights and choices.

6. Legal Bases for Processing

Where the GDPR or similar laws apply, we may process personal information based on one or more lawful grounds, including:

• Consent: Where you have given permission for a specific purpose.
• Contract: Where processing is necessary to provide a service or fulfill an agreement.
• Legitimate interests: Where processing is reasonably necessary for operating, securing, improving, and developing our website, provided those interests do not override applicable privacy rights.
• Legal obligations: Where processing is required by law.

Where processing is based on consent, you may generally withdraw that consent at any time, subject to applicable legal limitations.

7. Your Privacy Rights and Choices

Depending on where you live and which privacy laws apply, you may have certain rights concerning your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction of certain processing
• Request portability of certain information
• Withdraw consent where processing is based on consent
• Object to certain processing
• Opt out of certain marketing communications
• Opt out of certain forms of targeted advertising or data sharing where required by applicable law
• Lodge a complaint with an applicable data-protection authority

California Privacy Rights

If you are a California resident, applicable California privacy laws may provide additional rights concerning your personal information.

Depending on the circumstances, these may include rights to know, access, correct, delete, and opt out of certain forms of sale or sharing of personal information, as well as protections against unlawful discrimination for exercising applicable privacy rights.

O2Stay will provide additional notices or mechanisms where required by applicable California law.

How to Exercise Your Rights

To submit a privacy request, contact us at:

info@o2stay.com

Please provide enough information for us to understand and process your request.

For certain requests, we may need to verify your identity before providing information or taking action.

We will respond within the period required by applicable law.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

Retention periods may vary depending on the type of information.

For example:

• Contact and inquiry information: Generally retained for as long as reasonably necessary to respond to your request and maintain appropriate business records.
• Newsletter or marketing information: Retained until you unsubscribe or the information is no longer reasonably necessary.
• Booking and transaction-related records: Where applicable, retained for the period reasonably necessary for accounting, business, contractual, tax, dispute-resolution, and legal purposes.
• Analytics information: Retained according to the settings and retention periods established by the analytics providers we use.
• Legal and security records: May be retained for longer periods where necessary to comply with legal obligations or protect our rights.

Actual retention periods may vary depending on the circumstances and the services used by O2Stay.

9. Security Measures

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the service involved, safeguards may include:

• HTTPS encryption for data transmitted through the website
• Access controls
• Authentication and account-security measures
• Secure hosting and infrastructure
• Software and security updates
• Limited access to personal information
• Monitoring for security threats

However, no website or internet transmission can be guaranteed to be completely secure.

10. International Data Transfers

O2Stay and its service providers may process or store information in countries other than the country where you live.

When personal information is transferred internationally, we will seek to use appropriate safeguards where required by applicable privacy laws.

For transfers subject to the GDPR, applicable safeguards may include European Commission Standard Contractual Clauses (SCCs) or other legally recognized transfer mechanisms.

Some third-party providers may have their own international data-transfer mechanisms and privacy policies.

11. Children’s Privacy

O2Stay is intended for a general audience and is not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization or consent, please contact us at info@o2stay.com so that we can review the matter and take appropriate action.

12. Third-Party Links

O2Stay contains links to third-party websites, including travel providers, booking platforms, advertisers, affiliate partners, and other external services.

Those websites operate independently from O2Stay and have their own privacy policies and practices.

We encourage you to review the privacy policy of any third-party website before providing personal information or using its services.

O2Stay is not responsible for the privacy practices or content of third-party websites.

13. Marketing Communications

If you voluntarily subscribe to an O2Stay newsletter or other marketing communication, we may use your email address to send the communications you requested.

You can unsubscribe at any time by using the unsubscribe mechanism included in the communication or by contacting us at info@o2stay.com.

Unsubscribing from marketing communications does not necessarily remove information that we are required or permitted to retain for other legitimate purposes.

14. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes to our website, services, technology, legal requirements, or privacy practices.

When we make changes, we will publish the updated version on this page and update the Effective Date above.

We encourage you to review this page periodically so that you remain informed about how O2Stay handles personal information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

O2Stay
Website: www.o2stay.com
Email: info@o2stay.com

For privacy-rights requests, please use the subject line “Privacy Request” where possible so that we can identify your request efficiently.